Shipping policy

Shipping Policy

Last Updated: October 7, 2026

PicknShip works to process and deliver orders as quickly and reliably as possible.

Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on:

  • Product availability

  • Customization requirements

  • Order volume

  • Weekends and holidays

  • Inventory availability

  • Other circumstances affecting fulfillment

Processing times shown on our website are estimates unless otherwise stated.

Shipping Confirmation

Once your order has been shipped, we will provide shipping confirmation and tracking information when available.

Customers should use the tracking information provided to monitor their shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you need to change your address, contact us immediately:

Email: contact@picknship.store
WhatsApp: +1 484-336-3899

We will attempt to update the address before shipment, but an address change cannot be guaranteed after the order has been dispatched.

Delivery Delays

Delivery dates are estimates and may be affected by circumstances outside PicknShip's control.

These may include:

  • Carrier delays

  • Severe weather

  • Holidays

  • Customs procedures

  • Incorrect addresses

  • Transportation disruptions

  • High shipping volumes

  • Natural disasters

  • Other unforeseen circumstances

Lost Packages

If tracking indicates that your package has been delivered but you cannot locate it, please contact us and the shipping carrier promptly.

We may request additional information to assist with the investigation.

Damaged Packages

If your package arrives visibly damaged, please photograph the package and product before disposing of any packaging materials.

Contact PicknShip as soon as possible with:

  • Order number

  • Photos of the package

  • Photos of the damaged product

  • Description of the damage

We will review the situation and determine the appropriate resolution.

Incorrect Shipping Information

PicknShip is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

If the package is returned to us because of incorrect shipping information, additional shipping charges may apply for reshipment.

International Orders

International orders may be subject to customs duties, taxes, fees, or other charges depending on the destination country.

Unless specifically stated otherwise at checkout, such charges may be the responsibility of the customer.

Contact Us

For shipping questions or delivery assistance:

PicknShip
Email: contact@picknship.store
WhatsApp: +1 484-336-3899